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U.S. Citizen Services

Attention: U.S embassies and consulates are currently experiencing technical difficulties that may result in delays in visa and passport processing and receiving and sending communications. Additionally, applicants who have interviews for student exchange visitor (F/M/J) visas scheduled for this week should bring proof of payment of the SEVIS fee. U.S citizens requiring emergency assistance should call the Marseille Consulate General at 01-43-12-47-54 during business hours Monday through Friday and the Embassy in Paris at 01-43-12-22-22 after hours and on weekends.

Worldwide Caution Security Information

The Department of State is updating the Worldwide Caution to provide information on the continuing threat of terrorist actions and violence against U.S. citizens and interests throughout the world. U.S. citizens are reminded to maintain a high level of vigilance and to take appropriate steps to increase their security awareness. This replaces the Worldwide Caution dated April 10, 2014.  Read more...

Effective October 1, 2014, American Presence Post (APP) in Lyon will no longer accept applications for U.S. passports and birth registrations, Social Security numbers and other federal benefits, or provide notarial services. Read more...  

Consular Services that require personal appearance are currently available in Marseille on the weekdays defined on our calendar by using the online appointment system, except on American and French holidays

Please go to  Appointment Online at the Consulate General of the United States Marseille, France to access the appointment online system and schedule your appointment.

The following services require personal appearance by appointment:  lost or stolen passports, passport applications for minors under age 16, birth registrations and applications for a first passport, and all notary and authentication services.

Note: For other services that are not listed above, please send an email to or call 01-43-12-47-54 during business hours on weekdays.

ACS Marseille

Step Program

  • Step logo Living in France, or traveling around the globe − American citizens may enroll in the State Department’s Smart Traveler Enrollment Program (STEP) to receive travel updates, assistance in emergency situations, and routine embassy information.

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