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U.S. Citizen Services


Important! Effective immediately, the US Embassy, Consulates General and American Presence posts are unable to accept credit cards for any service until further notice.  This includes passport, notarial and visa services.  Payment must be in the form of cash USD, cash EURO or French money order – mandat cash.

Mail-in services continue to be paid by mandat cash only.  We hope to be able to reinstate payment by credit as soon as possible and apologize for any inconvenience this may cause in the meantime.

Off-site Consular Services in Toulouse

The U.S. Consulate General in Marseille, in collaboration with the American Presence Post in Toulouse, is pleased to announce that plans are underway for off-site consular services on Saturday, June 14, 2014 in Toulouse. Read More.  

American Presence Posts in France

Effective January 1, 2014, American Presence Posts (APPs) in Rennes, Bordeaux and Toulouse will no longer accept applications for U.S. passports and birth registrations, Social Security numbers or other federal benefits, or provide notarial services.  Read more.


Consular Services

Consular Services that require personal appearance are currently available in Marseille on the weekdays defined on our calendar by using the online appointment system, except on American and French holidays

Please go to  Appointment Online at the Consulate General of the United States Marseille, France to access the appointment online system and schedule your appointment.

The following services require personal appearance by appointment:  lost or stolen passports, passport applications for minors under age 16, birth registrations and applications for a first passport, and all notary and authentication services.

Note: For other services that are not listed above, please send an email to or call 04-91-54-90-84 during business hours on weekdays.

ACS Marseille

Step Program

  • Step logo Living in France, or traveling around the globe − American citizens may enroll in the State Department’s Smart Traveler Enrollment Program (STEP) to receive travel updates, assistance in emergency situations, and routine embassy information.

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